Mary Calvert - Mary Calvert Team Colorado Springs, Colorado

PROPERTY MANAGEMENT

INTRODUCTION
Property Management Clients
If you are a current property management client, you may click here to log into your control panel to view the status of your property.


Property Management Tenants
If you are a current tenant and you need to make a request for maintenance, you may click here to send an email or print to fax or mail the form to make your request.



Mary Calvert Property Management was recently purchased by the Townsend Group, Inc.
The Townsend Group, Inc. is an independent Colorado Springs real estate brokerage and property management company, committed to providing outstanding service and value to buyers, sellers and property owners. We are widely recognized as the preeminent Colorado Springs real estate company known for developing quality working relationships with our clientele.

The Townsend Group, Inc is a proud member of the National Association of Residential Property Managers NARPM. We are also members of the Colorado Association of Realtors, the National Association of Realtors, and the local Board of Realtors.

Our affiliation with the local Board of Realtors includes membership in the Multiple Listing Service (MLS) allowing us immediate access to available properties and the ability to list properties throughout the local broker community.

We are licensed brokers who are knowledgeable about Colorado laws which govern rental properties, owners/agents and tenant rights. We stay abreast of the latest changes to these laws. We have an attorney at our disposal to inquire into legal matters, and to provide expert legal representation in any type of court action.

Please browse through the following information and give us a call. We're convinced that you will not only appreciate our commitment to excellence, but also our staff's friendly, professional attitude toward taking care your property the right way. We'd be glad to provide references.

The Townsend Group, Inc.
6189 Lehman Drive, #200
Colorado Springs, Colorado 80918
(719) 592-9700
Fax (719) 592-9952
TownsendGroup_1@msn.com
http://www.thetownsendgroupinc.com/

OWNER SERVICES

The Townsend Group is on the job so you don't have to be. We visit your property, talk with your tenants, and note areas in need of maintenance. We're available to respond to emergencies as well as to handle day-to-day maintenance at minimal cost to you.

Here are the actions we take to insure your property is competitive in the market place so that a fair rent is achieved without the property having excessive time on the market:

  • Analyze the market with a Comparative Market Analysis(CMA) before each rental to determine the appropriate rental price.
  • Take actions to get the unit into a clean, rent-ready condition promptly.

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    Here are the steps we take to rent and re-rent your property:

  • Take actions to get the unit into a clean, rent-ready condition promptly.
  • Feature your property with interior photos on our website, MaryCalvert.com in addition to other entities such as Realtor.com; RentClicks; and the Gazette Telegraph.
  • List your property in the local MLS.
  • Show your property by appointment when necessary even in the evening or on the weekend.
  • Meet with all prospective tenants before they rent your property.
  • Always run a credit/eviction check on applicants.

    • Here are the steps we take to protect and maintain your property and to keep your rental costs as low as possible:

  • Make annual interior inspections of your property.
  • Make drive-by inspections of your property monthly when possible but never less than quarterly.
  • Insure that all repairs are completed at reasonable rates.
  • Conduct move-in/move-out inspection walk-throughs documented in writing and with photographs.
  • Arrange for sprinkler system winterization and de-winterization.
  • Arrange for yearly furnace service and inspections.

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    Here are the steps we take to keep you informed on the condition of your property and protect you on actions taken to improve the conditions of the property:

  • Send drive-by emails with photos as appropriate.
  • Verify that any maintenance personnel have adequate liability and/or workers' compensation coverage


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    Agreements & Leases
  • Click Here for our Property Management Agreement between the Owner and the Property Manager.

  • Click Here for our Property Management Agreement between the Property Manager and the Tenant.

  • Click Here for our Lease Application

    • TENANT RELATIONS

    The Townsend Group is dedicated to creating a positive owner-tenant relationship to increase investment yield and reduce property damage. Prior to occupancy, we check personal and credit references and individually screen each prospect. After move-in, we make physical inspections to see that properties are properly maintained. We talk frequently with tenants so that any issues are addressed before they become problems. We work hard to be the premier landlords in Colorado Springs. Our goal is to furnish tenants with a clean, functional residence and we respond promptly to their maintenance requests.

    Here are the steps we take to ensure positive owner-tenant relationships, to minimize problems and to reduce potential liability:

  • Interview all prospective tenants.
  • Verify employment and wages.
  • Check credit via on-line computer access and collect processing fee.
  • Solicit references from previous landlords as well as personal references.
  • Conduct move-in/move-out inspection walkthrough and prepare a Statement of Property Condition report for tenant to sign.
  • Prepare and administer lease documents, including all disclosures, lead based paint, house rules, Megan's Law, etc.
  • Collect first month's rent plus a security deposit equal to one month’s rent plus $50.
  • Discuss late payment penalties and violations of lease.
  • Notify tenants about rent increases and other assessments.
  • Provide a 24-hour rent drop.
  • Respect tenant privacy.
  • Perform maintenance by appointment only unless it is an emergency situation.
  • Provide each tenant a booklet explaining our policies, addendums (pets, lead-based paint, etc.), cleaning guide.
  • Know tenant rights as a resident under Colorado tenant law.
  • Maintain open communication to ensure good will.

    • FINANCIAL MANAGEMENT

    The Townsend Group, Inc. is particularly proud of its financial operations system. This system aids us in managing rental collection, late fees, increases, changes in occupancy, as well as other receivables, accounts payable and general ledger entries.

    Here is a list of financial services and reporting we do for each client:

  • Collect all rents and any appropriate penalties.
  • Send proceeds checks electronically each month by the 10th of every month.
  • Forward statements by the fifteenth of each month.
  • Provide clear, concise and "user-friendly" Month-End Statements
  • Provide full expenditure payments including regularly scheduled expenses and/or service contracts.
  • Maintain records of all repairs and improvements
  • Prepare year end 1099's.

    • OWNER FEES AND COSTS & THE PROPERTY MANAGEMENT AGREEMENT

    Click Here for our Property Management Agreement between the Owner and the Property Manager.

    YOUR PROPERTY MANGEMENT TEAM

    Our property management team has two goals:

    1. Find the best owners with the best properties and rent them to the best tenants while creating a situation favorable to protecting the owner's investment.
    2. Get the job done correctly the first time for a reasonable price in a reasonable amount of time.

    We hope you will give us the opportunity to manage your property. If you would like to discuss renting your home, please contact us at any of the following:

    The Townsend group, Inc.
    6189 Lehman Drive, #200
    Colorado Springs, Colorado 80918
    (719) 592-9700
    Fax (719) 592-9952
    TownsendGroup_1@msn.com
    http://www.thetownsendgroupinc.com/